Microsoft 365 is the suite of applications preferred by companies, who have used it to overcome geographical restrictions, high operating costs and dependence on devices. But are we really using the Microsoft 365 ecosystem to its full potential, enjoying the countless benefits in terms of productivity, business intelligence and security? If the answer were 'no', then you should contact a specialized consultant like Dev4Side to get things back on track. In this article, we'll discuss the services included in a Microsoft 365 consultancy and how the right experts can support companies in building an efficient digital workplace, tailored to their needs.
Microsoft 365 is used by more than a million companies around the world. From small businesses to large organizations, the apps in the suite offer seamless collaboration, cloud storage, and a modern work environment (the famous 'digital workplace') designed to maximize productivity and people's well-being.
Whether it's retail, finance, healthcare or education, Microsoft 365 tools are adaptable and meet any need thanks to a wide range of vertical capabilities.
From Microsoft Teams for collaboration to SharePoint for managing documents and business content, the suite provides everything needed to digitize and optimize internal processes.
However, it's one thing to adopt Microsoft 365 products; it's another thing to take full advantage of the features at our disposal.
A specialized consultancy service can help us.
How? Let's find out in the next sections.
A Microsoft 365 Consulting Service is a professional service offered by experts specialized in the Microsoft 365 platform, aimed at helping companies to make the most of all the features and advantages offered by the suite.
These consultants analyze the organization's specific needs, support in the planning, implementation and customization of Microsoft 365 tools, ensuring a smooth transition and effective user adoption.
In addition to facilitating the integration of applications such as Teams, SharePoint, OneDrive and Outlook, the consulting service also helps to optimize security, data management and regulatory compliance.
In this way, companies can improve productivity, encourage internal and external collaboration, and reduce operating costs, while focusing on their business objectives without having to worry about technical complexities.
A Microsoft 365 consulting service adopts a multifaceted approach to help us make the most of our investment in Microsoft 365 and transform our work environment into a functional digital work infrastructure that can allow its teams to carry out their daily operations to the best possible.
Let's analyze their approach, step by step.
A Microsoft 365 consultant performs a rigorous analysis of the situation to identify areas for improvement. It helps define the best course of action to move forward without wasting energy or making wrong moves.
Next, assess the level of user adoption to identify the main sources of frustration and highlight the need for additional training. In addition, Microsoft 365 consultants thoroughly analyze their data to identify potential vulnerabilities and suggest improvement strategies.
To ensure fail-proof security in the Microsoft 365 environment and prevent any possible security issue, consultants will also review the security status of their ecosystem, identifying vulnerabilities and areas for improvement.
Once established in the Microsoft 365 environment, it is necessary to understand how it is appropriate to manage certain issues, such as:
A simple Google search will probably provide superficial answers to these questions, but to make informed decisions and truly explore the complexity of this suite, you need the expertise of a qualified 365 consulting provider.
In addition to answering all the technical questions you may have, these consultants have in-depth knowledge of the industry, also helping to answer questions such as: “How can I meet the standards of my industry?”
If necessary, the 365 consultant can also provide detailed insights to encourage user adoption within your organization.
So, relying on a technological expert not only allows an effective implementation of Microsoft 365 tools, but it also helps to overcome any obstacle that limits your efficiency during the process.
A Microsoft 365 consulting service does not stop at the simple implementation of the solutions you decide to adopt, but also at their constant supervision and optimization.
Consultants can use monitoring tools and dashboards to monitor the performance of Microsoft 365 tools, identifying and promptly resolving any problems before they impact user productivity.
In addition, Microsoft 365 consulting providers perform root cause analysis to identify the source of each problem and help us permanently eliminate it.
With this dedicated approach, consultants can identify and solve challenges that may arise within the digital work ecosystem, aiming to guarantee the best possible performance from the tools.
Yes, it's not a mistake.
Consultants can also contact Microsoft for assistance if necessary.
Consultants know how to interact with the Microsoft support team and effectively guide their organization through the entire process. They can also handle our case with Microsoft, making sure that issues are resolved promptly.
Should the issue remain unresolved, they may finally offer alternatives or temporary solutions to ensure that their workflow remains efficient and uninterrupted.
So, working with a professional Microsoft 365 consulting partner gives you the peace of mind that whatever goes wrong, you have an expert on your side.
Using Microsoft Office 365 is not an easy task, although apparently it may seem like it, and to really make the most of its potential, you need expert support to quickly adopt a constantly evolving technology, unless you have time for continuous “Ctrl + Z” training.
A Microsoft 365 consultant eliminates uncertainty, helps overcome difficulties, and gives your team the knowledge and support necessary to effectively use the suite's tools and their most advanced functionality.
They can also form their own IT team to maximize and strengthen the business ecosystem and allow those who are not experts to be able to focus on their work without having to get their hands dirty with the technical complexities of the tools they work with.
To successfully implement business processes within the Microsoft 365 ecosystem, the following skills are needed:
Dev4Side Software has the vertical technical skills to provide you with a single, transversal point of contact for all the elements of your subscription.
By virtue of the fact that many think that “after all Office everyone uses it, it's not difficult to understand how it works”, many professionals and different organizations fall very easily into the trap of underestimating (and underusing) the tools made available by the 365 suite, ending up not really taking full advantage of it or, even worse, misusing it.
And this is where you start to run into the first problems that, given the pervasive nature of Microsoft 365, can very easily end up degenerating into substantial waste of resources and debilitating operational inefficiencies for many parts of your company.
It doesn't seem that easy anymore, does it?
Don't panic: a consulting service serves exactly this purpose and can help us to face the challenges that may arise in implementing Microsoft 365 and to transform this potential nightmare into a well-oiled machine that can be used to the maximum of its capacity by all its employees.
So what are the challenges that we might face and that a consultant can reach out to us for?
Microsoft 365 is a rich platform, with multiple apps that meet your productivity needs, but in addition to the most common apps such as MS Teams, Word and Excel, there are several tools designed to increase your team's productivity.
An example may be Microsoft Planner, a dedicated tool that offers effective management of activities, another may be the Power Platform, which includes tools such as Power Automate for fluid automation of workflows.
As a result, one of the most common challenges for Office 365 users is the inefficient use of Microsoft 365. And isn't it obvious that the variety and versatility of Microsoft 365 make it a bit intimidating for business leaders, who struggle to take full advantage of its benefits?
So how do you decide which tool is best suited for each task?
Well, there's no definitive answer to that question, since every digital workspace is unique and every company has a particular way of communicating and collaborating. However, you can avoid confusion by working with a trusted Microsoft consulting provider for a tailored Microsoft 365 solution.
Involving a consultant before carrying out your initiatives ensures that you save both time and resources, deciphering the Microsoft 365 puzzle.
From helping you choose the plan that best suits your needs to customizing each tool to integrate it perfectly into your workflow, the experts provided by a consulting service can take care of everything.
This is not a one-time service, but a 365 x 24 x 7 service to ensure that your team never says: “If only we had someone to help us with this problem right away.”
With thousands of companies that rely on Microsoft 365, you would think that they all use standard Microsoft products and although this may be the reality for many companies (especially smaller ones), the Redmond house has left plenty of room for customizing its suite.
Customers appreciate customizations such as industry-specific templates on Microsoft Teams, customized themes that reflect their brand values through colors and logos, or tailor-made designs for SharePoint sites. You can explore a myriad of customization options that make this tool uniquely your own.
Implementing, designing and managing all custom components can be time-consuming and, not to mention, also expensive, especially if it involves a lot of complexity. A Microsoft 365 consulting service can help save time and resources by simplifying the customization process with expert guidance tailored to your needs.
In addition, it can also provide ongoing technical support to ensure a smooth implementation and assist in resolving any issues that may arise.
Forward-thinking IT leaders choose to collaborate with consulting service providers not only to benefit from customizations, but also to develop solutions that balance quality and price, avoiding costly errors.
Microsoft 365 is a powerful tool, which transforms thousands of work environments and empowers workforces ever since it was still called Office and it is important to understand the importance of comprehensive training on the efficient use of the tools it makes available to users who use it every day.
But if you find yourself in the uncomfortable situation of having adopted Microsoft 365 without receiving adequate training, your users are likely to be frustrated trying to understand its functionality, leading to an inevitable drop in productivity.
It is therefore not surprising that many have urgently sought the help of Microsoft 365 consulting service providers, reporting in particular concerns about data security that have emerged due to inadequate governance practices, compromising the integrity of their business.
It is therefore useful to have a dedicated Microsoft 365 consulting partner to help define the best governance strategy, both when implementing 365 for the first time and when optimizing the existing configuration.
While Microsoft Office 365 is a powerful suite of cloud tools for productivity and collaboration, like any other cloud-based solution, it's not without security threats.
A Microsoft 365 consulting service can help us identify common threats, such as email risks, data loss and leak, credential theft, privilege abuse, account violations, and more. But not only that.
Since 365 is the beating heart of every business, it's critical to be able to access information and collaborate with colleagues securely to protect the integrity of your assets. However, this is not always possible and there will be situations where users may leave flaws open, creating potential risks for the system.
This does not mean that the information should be locked in a safe.
There must be a balance between boosting productivity, smooth access, and security. Rather, you need to implement a rigorous review process that allows your colleagues to take the necessary actions, whether operating under the same roof or remotely.
An advisor can help achieve this balance, helping to create a highly productive workforce and a secure ecosystem using tactics such as Zero-Trust security models and carrying out a 360-degree risk analysis to identify security and compliance vulnerabilities.
In addition, the best Microsoft consulting partners always provide ongoing monitoring and reporting support to ensure that security and compliance policies are effectively implemented.
One of the most common complaints that a consulting service faces is often that related to the difficulty in efficiently integrating Microsoft 365 with external technologies and tools, due to technical incompatibility, data insecurity and user resistance as the main problems.
While Microsoft 365 is an easy-to-use platform with an intuitive interface, its complex backend challenges require advanced technical skills. To unlock a smooth integration, a deep knowledge of both the tools to be integrated and of the 365 suite itself is therefore necessary.
The crucial challenge has always been to ensure data compatibility between different systems, especially when data formats and structures are different and finding the solution can require a lot of time and significant effort for implementation and maintenance.
Not to mention that, it usually proves to be an expensive operation, not only because of the direct expenses related to software and resources, but also because of the indirect costs such as the loss of productivity during the installation and management of the integration.
A consulting service can help us in all these scenarios, ensuring the maximum possible compatibility with the third-party tools with which we operate, allowing us not to lose a single piece of our digital infrastructure and keep all the main tools with which our employees work every day operational.
Now that we know what consulting services specialized in Microsoft 365 are and how they can help us, there is only one question left to answer: who to contact?
For such a vast ecosystem, it is important to rely only on those who know the complexity of a product like 365, in all its facets.
And Dev4Side knows them very, very well.
With more than 20 years of experience in the development and management of business software, Dev4Side is the ideal partner for maximizing investment in the 365 suite. Certified as a Microsoft Gold Partner, our company has developed applications for international clients such as Swatch or the humanitarian organization Save The Children.
Our Modern Work team specializes in the development and integration of customized solutions within the entire Microsoft 365 ecosystem and we design native applications for Microsoft and Azure platforms, implementing business processes designed to put their licenses to good use.
To facilitate the adoption of Microsoft 365 within the company, we also offer specialized training and video pills.
This not only facilitates the integration of new technologies, but also allows you to stay constantly updated on the suite's news.
We develop applications that are fully integrated with your Microsoft 365 ecosystem in order to extend its functions and simplify work processes, allowing workers to focus on their activities and interact with the app without having to change context. In addition, we design and develop customized applications for Teams, chatbots and push notification tools.
But not only that.
If a company has an interest in the direction of AI, we can accompany it along the entire adoption process, starting with the migration of data to the Microsoft cloud, through access verification, up to the training phase.
In addition, we have the ability to customize Microsoft 365's AI assistant, Copilot, to retrieve data from customized business sources, thus offering a solution even better suited to your specific needs.
Finally, we offer specialized support in the accurate management of 365 modules, focusing on the governance component. We work closely with our customers to ensure the correct configuration and implementation of these modules, while ensuring high standards of security and compliance.
Microsoft 365, since the time when it was known as Office, remains the constant in the work of millions of professionals around the world and, over time, it has only evolved and become what it is today: the most complete business productivity suite on the market, to the point of providing what is necessary (and much more) to create the digital workplace.
Precisely because of this evolution, it would be extremely foolish to limit yourself to using the suite's tools as you would have done twenty or thirty years ago.
365 today is much, much more and with the right guidance from experts such as those that Dev4Side can boast, it is possible to maximize your investment in the suite.
Microsoft 365 consulting services are professional interventions offered by certified experts with the aim of supporting companies in the adoption, configuration and advanced use of the Microsoft 365 suite. These services help you take full advantage of all available functionality, optimizing productivity, security, and collaboration.
Microsoft 365 consulting services make it possible to improve the company's operational efficiency in a concrete way, encouraging the integration between tools, the automation of processes and the conscious adoption of available technologies. In addition, they help to reduce costs related to errors, inefficiencies and poor staff training.
Microsoft 365 consulting services include technical and organizational assessment activities, design and implementation of digital environments, customization of tools such as Teams and SharePoint, configuration of security policies, ongoing support and user training. Each intervention is calibrated to the specific needs of the company.
A consultant offers in-depth, focused and contextualized support, while an online guide provides generic solutions. Microsoft 365 consulting services guarantee tailor-made interventions, precise answers to complex needs and proactive management of critical issues that a tutorial cannot offer.
The support doesn't end with the implementation. The consultant monitors the performance of the tools, analyzes the problems that may arise and proposes timely solutions. In addition, it assists users in the adoption phase, organizes training sessions and can also directly manage relationships with official Microsoft support.
Yes, expert consultants analyze technical and organizational needs to ensure smooth and secure integration with external software, even in the presence of complex data formats or heterogeneous structures. This makes it possible to preserve business continuity and to enhance investments already made in other systems.
Microsoft support is designed to answer standard issues and basic technical questions. On the other hand, when the company needs customizations, complex migrations, advanced configurations or large scale adoption strategies, it is definitely preferable to contact a Microsoft 365 consulting provider.
Absolutely yes. SMEs can benefit greatly from these services, obtaining tailor-made solutions, streamlined and effective training courses, and technical support capable of avoiding waste and operational blockages. The scalability of the offer also makes them suitable for companies with smaller budgets.
The cost varies depending on the complexity of the project, the length of the support required and the level of customization. It is always advisable to request a preliminary analysis to obtain an accurate quote, which takes into account real business needs and strategic priorities.
Dev4Side is a highly qualified partner with more than 20 years of experience in developing and managing digital business solutions. It is a Microsoft Gold Partner and supports organizations in every sector in the adoption and optimization of Microsoft 365. The team specializes in integrated solutions with SharePoint, Teams, OneDrive, Power Platform and Azure, offering services ranging from assessment to governance, from security to training, to the adoption of advanced tools such as Microsoft Copilot. Dev4Side also develops customized applications, chatbots and notification systems for Teams, ensuring continuous support and results-oriented solutions.
The Modern Work team specializes in developing and integrating custom solutions across the entire Microsoft 365 ecosystem. We design native applications for Microsoft and Azure platforms, and we implement business processes that maximize the return on investment in Microsoft 365.
