Support and governance on Microsoft 365

We manage your Microsoft 365 tenant on your behalf, ensuring continuous support, security, and optimal performance.

Governance365: What's the Real Challenge

+ 13 trillion security alerts

More security alerts per day in 2024 compared to 2023

+ 400% DDoS attacks

Increase in DDoS attacks in 2024 compared to the previous year

+ 50% over-authorized accounts

Increase in cloud identities that had access to all resources

Most companies with Microsoft 365 think it's secure by default.
The reality is that every day that passes without active governance, you're creating your next security incident.

The Hidden Costs of Unmanaged Governance

Recurring problems to address

LICENSE COSTS

Purchased but unused licenses
Oversized licenses
Never-explored features
Additional storage costs
Wasted cloud resources

SECURITY COSTS

Accidental access to confidential content
Information sharing with the entire company or external people
Vulnerable users without MFA access
Phishing attack risks
Risky activities can go unnoticed

IT COSTS

Time for ticket resolution for repetitive problems
Time to monitor platform usage and status
Time to fix user-generated problems
Uncontrolled Shadow IT

HIDDEN COSTS

For a company of 250 employees with E3 licenses:

€50.000+
Estimated annual hidden costs between
unused licenses, repetitive tickets, and wasted IT time

The Benefits of Our Microsoft Governance Service

Forget the file oversharing problem

Finally control access to content without worrying about exposing corporate data.

Delegate support complexity

Staying up to date on Microsoft 365 to help colleagues is increasingly difficult. We give you a hand.

Complete support to make the best use of the suite

We monitor internal needs to optimize costs and ensure that every app, from Teams to SharePoint and OneDrive, is used efficiently.

We manage the Microsoft 365 environment of

We assess the management of your Microsoft 365 tenant to offer you the best solution.
Get a free assessment

Our support models

A managed service for a rock-solid Microsoft 365 environment.
Scegli il modello più adatto alla tua azienda.

Managed Service

Ideal for companies that want to completely delegate Microsoft 365 management.

Details

  • Annual tickets included
  • Taking charge
  • Monthly SLA
  • Escalation support with Microsoft
  • Ticket report every 3 months
  • Unused licenses report every 3 months
  • SharePoint and OneDrive space report every 3 months
  • Unused M365 features report every 3 months
  • Message Center & Roadmap Monitoring
  • Service Health Monitoring
  • Semi-annual SharePoint Security Assessment
  • Semi-annual Teams Security Assessment
  • Annual Entra ID Groups Security Assessment
  • Remediation
  • 10 extra tickets

CORE

  • 10
  • Within 12 business hours
  • To be purchased separately
  • To be purchased separately

ADVANCED

  • 10
  • Within 8 business hours
  • 10% discount on quote
  • To be purchased separately

Ticket Only

Ideal for companies that only need on-demand technical support without continuous governance.

Details

  • Monthly tickets included
  • Taking charge
  • Extra tickets/Microsoft escalation
  • Discounted rate (6 months)
  • Discounted rate (12 months)
  • CORE Managed service
  • ADVANCED Managed service

BUSINESS

  • 2
  • Within 16 business hours
  • Add-on
  • 5% discount
  • 10% discount
  • Add-on annual formula only
  • Add-on annual formula only

ENTERPRISE

  • 5
  • Within 12 business hours
  • Add-on
  • 5% discount
  • 10% discount
  • Add-on annual formula only
  • Add-on annual formula only

PREMIUM

  • 10
  • Within 8 business hours
  • Add-on
  • 5% discount
  • 10% discount
  • Add-on annual formula only
  • Add-on annual formula only

Get in touch with the team

Modern Work

The Modern Work team specializes in developing and integrating custom solutions across the entire Microsoft 365 ecosystem. We design native applications for Microsoft and Azure platforms, and we implement business processes that maximize the return on investment in Microsoft 365.