Cloud Operations Microsoft 365

The team dedicated to configuring, governing and optimizing your Microsoft 365 environment. From initial setup to ongoing support.

20+

Years of experience

500+

Customers around the world

2011

Microsoft Partners

2 tier

Structured support

We have collaborated with

The vertical team on Microsoft 365

The Cloud Operations BU deals with the entire lifecycle of the Microsoft 365 business environment, from initial configuration to daily operational support.

⚙️ CONFIGURATION & SETUP

Preparation of the Microsoft 365 tenant according to security and governance best practices: identity, core services, security policies.

🛡️ GOVERNANCE & SECURITY

Continuous monitoring of accesses, shares, licenses, and configurations. Periodic security assessments on Teams, SharePoint and Enter ID.

📝 OPTIMIZATION & REPORTING

Report on unused licenses, SharePoint/OneDrive space, underused functionality. Waste reduction and cost optimization.

👥 OPERATIONAL SUPPORT

1st and 2nd level support for IT and end users. Ticket management, Microsoft escalation, operational training for key users.

Two services,
a Microsoft 365 environment

From initial tenant configuration to ongoing support and governance: we cover the entire cycle.

Microsoft 365 Governance & Support

We manage the tenant Microsoft 365 for business in your place, ensuring ongoing support, security and optimal performance every month.

Tier 1 and Tier 2 support with guaranteed SLAs
Periodic Data Exposure Assessments (SharePoint, Teams, Entra ID)
Unused license, space, and functionality report
Service Health monitoring and Microsoft 365 roadmap
Managed Service and Ticket Only plans available

Managed Service Data Exposure Assessment License Optimization Service Health Ticket Only

Get in touch

Cloud Operations

The Cloud Operations team is vertical on the management and evolution of our customers' Microsoft 365 tenants. In addition to configuring and governing the platform, it deals with 1st and 2nd level operational support, monitors and optimizes security, licenses and configurations, supporting IT teams and Security Operations Centers (SOC).